Last updated: 02.07.2026

Need help with OotdCast? You're in the right place. For anything not covered below, email us at [email protected] — we usually reply within 1–2 business days.

Contact us

When you email, it helps to include your account ID (find it in Profile), your device model, and iOS version.

Frequently asked questions

How does OotdCast work?

We read the live weather for your location, map how cold it actually feels to one of seven temperature ranges, and generate a complete AI outfit for the day — tuned to your style, colors, and occasion.

What are credits?

Generating a new look costs one credit. Viewing a look that's already been generated is free. New accounts start with complimentary credits so you can try it right away.

How do I get more credits?

Open Profile to see your balance and plan. You can subscribe (Plus or Pro) for a monthly credit allowance, or buy a one-time credit pack. Purchases are handled securely by Apple.

Do monthly credits roll over?

No — subscription credits reset each month and don't carry over. Free complimentary credits don't expire.

How do I change my style, colors, or occasion?

Update Style, Color, and Comfort in Profile, or tap the style/color options directly on a look. Switch occasion (casual / office / going out) to restyle everything instantly. Tap STYLE ME to generate a fresh look with your current picks.

The weather or location looks wrong.

Make sure location permission is enabled in iOS Settings → OotdCast → Location. You can also add cities manually if you prefer not to share location.

How do I add or remove cities?